新竹縣英語教育資源中心

為落實「2030雙語政策」，新竹縣政府積極爭取教育部國教署計畫並編列經費，持續擴充外籍英語教學人力，為學生打造更多元、自然的英語學習環境。115學年度新竹縣外籍英語教學人力共計63位，各學校除了安排課務和協同教學，也面臨外師抵臺必須辦理的行政庶務，114學年度起縣府特別委託專業機構負責外師的行政和生活服務，降低學校行政負擔，同時更好地協助外師適應在臺工作與生活。

竹縣教育局指出，包含縣聘外籍英語教師、國教署TFETP外籍英語教學人員、部分工時外籍英語教學助理（ELTA），以及學術交流基金會（Fulbright Taiwan）美籍教學助理（ETF）在內，115學年度新竹縣外籍英語教學人力共計63位，服務遍及全縣13鄉鎮，讓不同地區的學生都能享有與外籍教師互動學習的機會。

隨著外籍英語教學人力增加，學校除了安排課務及協同教學，也須面對外師抵臺後的接機安置、租屋、居留證件、生活照護及稅務等行政庶務。過去這些工作往往需要學校行政人員投入大量時間與人力，因此新竹縣政府自114學年度起，針對所有外籍英語教師委託專業機構，協助處理相關行政與生活服務，讓學校減少繁瑣行政負擔，也讓外師能更順利適應在臺生活與工作。

縣長楊文科表示，引進外籍英語教師是提升學生國際競爭力的重要政策，縣府近年全力推動「行政減量」，委託專業機構，專責處理外籍英語教師接機、租屋、辦證及生活照護等各項庶務。透過建構全方位的支持網絡，讓外籍英語教師能安心生活、專注教學，也讓學校減輕行政負擔。

教育局長蔡淑貞指出，為讓外師迅速適應在地生活，115學年度教育局更與專業機構特別編製《Hsinchu Living & Teaching Handbook》電子手冊，提供外師「吃、喝、住、行、醫、教」等面向的實用指引，同時將本縣特有的美食、人文及景點行銷至各國。這份貼心的支持，能讓外師感受到關懷與重視，進而提升深耕新竹縣的留任意願。

英資中心召集人徐永明校長補充，英資中心亦積極辦理專業精進研習，內容涵蓋班級經營管理、AI融入教學之創新應用、中外師協同教學技巧等，並結合在地文化體驗活動，協助外師提升教學專業及在地文化的認識。

第一線學校行政團隊感觸深刻。豐田國小伍懿芳主任坦言，過去光處理租屋、辦證與報稅就傷神耗力；有了專業委外服務後，行政負擔明顯減輕，學校能把更多心力放回課務安排與教學支持，協同教學的推動有更加順利。新豐國中張立琦組長亦表示，專業委外服務省去許多辦理證件往返奔波的時間，團隊更主動協助外師了解勞退新制等權益，讓外師面對在臺生活與工作規範時更加安心，學校也能把更多時間投入教學與陪伴外師融入校園。

外師同樣肯定新竹縣的支持措施。東興國小外師 Zette 感恩表示：「在新竹縣任教四年來，我深切感受縣府、英資中心與委外團隊高效且完善的合作。無論是教學研習或個人生活，隨時都能獲得即時支援；專業培訓充實又有趣，讓人深刻感受到被尊重、支持與鼓勵。」任教竹東國中六年外師 Kobus 亦提及：「英資中心與委外團隊的合作極具價值！英資中心提供實用培訓與豐富文化體驗，委外團隊則在行政庶務上提供可靠支援，特別是年度所得稅申報時的清晰指引，大幅減輕適應在地法規的負擔，成為外師在竹縣深耕與專業成長的堅實後盾。」

新竹縣政府強調，未來將持續建構全方位支持體系，實現外師安心教書、學校減輕行政負擔、學生快樂學習的三贏局面。

Hsinchu County Strengthens Support for Foreign English Teachers, Easing Administrative Burdens on Schools

To advance Taiwan’s 2030 Bilingual Policy, the Hsinchu County Government has actively secured funding through Ministry of Education programs and allocated additional local resources to expand its foreign English teaching workforce. These efforts aim to provide students with more diverse and natural opportunities to learn and use English.

In the 2026–2027 academic year, Hsinchu County has a total of 63 foreign English teachers and teaching assistants serving schools across the county. While schools are responsible for teaching schedules and collaborative teaching arrangements, they must also handle various administrative matters associated with welcoming foreign educators to Taiwan. To address these challenges, the County Government began outsourcing administrative and daily living support services to a professional service provider in the 2025–2026 academic year. This initiative aims to reduce schools’ administrative workloads while helping foreign teachers adjust more smoothly to living and working in Taiwan.

According to the Hsinchu County Education Bureau, the 63 foreign English educators include county-employed foreign English teachers, foreign English teaching personnel under the Ministry of Education’s Taiwan Foreign English Teacher Program (TFETP), part-time English Language Teaching Assistants (ELTAs), and American English Teaching Fellows (ETFs) supported by Fulbright Taiwan. These educators serve schools throughout all 13 townships and cities in Hsinchu County, ensuring that students in different communities have opportunities to interact with foreign English educators and develop their English communication skills.

As the number of foreign English educators continues to grow, schools face increasing responsibilities beyond classroom instruction. These include airport pickup and arrival arrangements, housing assistance, residence documentation, daily living support, and tax-related matters. Previously, these tasks required considerable time and effort from school administrators.

Recognizing these challenges, the Hsinchu County Government introduced professional outsourced administrative and living support services for foreign English teachers beginning in the 2025–2026 academic year. By assigning these responsibilities to a dedicated service provider, the county has significantly reduced administrative demands on schools while providing foreign teachers with more comprehensive assistance as they settle into their new environment.

Hsinchu County Magistrate Yang Wen-ke emphasized that recruiting foreign English teachers is an important strategy for strengthening students’ international competitiveness. He noted that the County Government has actively promoted administrative streamlining in recent years by entrusting professional service providers with airport transfers, housing arrangements, documentation, and daily living assistance.

“By establishing a comprehensive support network, we hope to create an environment where foreign English teachers can settle in comfortably and focus on teaching, while schools can devote more time and resources to education,” Magistrate Yang said.

Education Bureau Director-General Tsai Shu-chen highlighted another initiative introduced in the 2026–2027 academic year. In collaboration with the professional service provider, the Education Bureau developed the digital Hsinchu Living & Teaching Handbook, a practical guide designed to help foreign educators navigate daily life and teaching in Hsinchu County.

The handbook provides useful information on food, dining, accommodation, transportation, healthcare, and education. It also introduces Hsinchu County’s distinctive cuisine, cultural heritage, and tourist attractions, helping international educators discover and appreciate the local community.

Director-General Tsai expressed hope that these thoughtful support measures would help foreign teachers feel welcomed, valued, and cared for, ultimately encouraging them to remain in Hsinchu County and continue contributing to local English education.

Principal Hsu Yung-ming, Coordinator of the Hsinchu County English Education Resource Center (EERC), added that the Center continues to organize professional development programs to strengthen foreign teachers’ instructional expertise.

Training topics include classroom management, innovative applications of artificial intelligence in teaching, and effective collaborative teaching strategies for foreign and local teachers. The Center also incorporates local cultural experiences into its professional development activities, allowing foreign educators to deepen both their teaching skills and their understanding of Hsinchu County’s culture.

School administrators have also welcomed the initiative.

Director Wu Yi-fang of Fengtian Elementary School shared that managing housing arrangements, residence documentation, and tax filing previously required substantial time and effort. Since the introduction of outsourced professional services, the school’s administrative workload has been noticeably reduced.

With fewer administrative responsibilities, school staff can now devote more attention to curriculum planning, instructional support, and collaborative teaching, making cooperation between local and foreign teachers more effective.

Similarly, Section Chief Chang Li-chi of Xinfeng Junior High School noted that the outsourced services have significantly reduced the time school personnel spend traveling between government offices to process documentation.

The service team also proactively assists foreign teachers in understanding their employment rights, including Taiwan’s labor pension regulations. This support helps teachers feel more confident about navigating local employment requirements and allows schools to dedicate more time to teaching and helping foreign educators become part of the school community.

Foreign English teachers themselves have expressed appreciation for Hsinchu County’s comprehensive support system.

Zette, a foreign English teacher at Dongxing Elementary School, reflected on her four years of teaching in Hsinchu County:

“Over the past four years, I have experienced firsthand the efficient and well-coordinated collaboration among the County Government, the EERC, and the outsourced support team. Whether I need assistance with professional development or personal matters, support is always readily available. The training programs are both enriching and engaging, and I genuinely feel respected, supported, and encouraged.”

Kobus, who has taught at Zhudong Junior High School for six years, also praised the partnership between the EERC and the professional service provider:

“The collaboration between the EERC and the outsourced support team is incredibly valuable. The EERC offers practical professional training and meaningful cultural experiences, while the support team provides reliable assistance with administrative matters. Their clear guidance during the annual income tax filing process has been particularly helpful in navigating local regulations. Together, they provide a strong foundation that enables foreign teachers to grow professionally and build lasting connections with Hsinchu County.”

The Hsinchu County Government reaffirmed its commitment to continuously strengthening its comprehensive support system for foreign English educators. By creating an environment where teachers can focus on teaching, schools can reduce administrative workloads, and students can enjoy meaningful English learning experiences, the county aims to achieve a win-win-win outcome for teachers, schools, and students.

縣府新聞:竹縣引進外師專業服務 告別行政繁瑣、讓教師回歸教學本業